Payquad
Payquad
Payquad Solutions is a property management platform and online rent payment system. The tenant and operations portals come with essential features like maintenance management and a communication module. It offers residents a variety of online payment methods including credit cards, debit cards, and direct debit from a chequing account.
Challenge
Define project milestones, understand client's vision, and align with target user's needs, behaviours and pain points.
Goal
Create a robust system to simplify the rent collection process, address the needs and pain points of both, residents and managements.
Solution
Used personas constantly throughout the project to guide design decisions, priorities, and create empathy amongst the design and development teams.
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